FAQs

FAQs

How much is shipping?

Shipping is free on all orders.

How long does delivery take?

Orders are delivered within 7–14 business days depending on your area.
You’ll receive tracking details once shipped.

Where is my order? How do I track it?

As soon as your order is dispatched, a tracking link will be sent to your email.
If you can't find it, contact us and we’ll resend it immediately.

Why did I receive only part of my order?

Some items ship separately so they arrive faster.
Any remaining pieces will be delivered shortly.

What if my item arrives damaged?

We replace damaged or defective items at no cost to you.
Just send a quick photo within 48 hours of delivery.

Can I return or exchange a product?

Yes. If something isn’t right, message us within 14 days and we’ll help make it right.

Are your products safe to use?

Yes. Our materials follow safe and standard usage guidelines when used as intended.

Is payment secure?

Absolutely. All payments are encrypted and protected by trusted providers.